Last updated March 22, 2026
When you submit a form on our Site, such as the appointment request form or media inquiry form, we may collect your name, email address, phone number, insurance provider, reason for visit, news organization, and any other information you choose to provide. Some of this information, such as your reason for visit, may relate to your health. This information is not medical records and does not establish a doctor-patient relationship.
When you visit the Site, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages visited, time spent on the Site, and referring website. We use the following third-party services that may collect this information:
Google Analytics (GA4) — collects anonymized data about how visitors use the Site, including pages visited, session duration, and general location. Google Analytics uses cookies to identify returning visitors. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.
Google Ads — if you arrive at our Site through a Google ad, conversion tracking cookies may be used to measure the effectiveness of our advertising. These cookies do not identify you personally.
Heatmap and Analytics Tools — we may use tools such as Hotjar to understand how visitors interact with the Site. These tools may record mouse movements, clicks, and scrolling behavior. No personally identifiable information is collected through these tools.
We use the information we collect to
• Respond to your appointment requests and media inquiries by forwarding form submissions to Dr. Tsai's email address.
• Improve the Site's content, structure, and user experience based on analytics and usage data.
• Measure the effectiveness of our advertising through Google Ads conversion tracking.
• Ensure the Site functions properly.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:With third-party service providers who help us operate the Site (such as Webflow for hosting, Google for analytics and advertising). These providers are bound by their own privacy policies.If required by law, regulation, or legal process.To protect the rights, safety, or property of Lewis Tsai, M.D. CAQSM, our users, or the public.
The Site uses cookies — small text files stored on your device — to improve your experience and collect usage data. The cookies used on this Site include
Essential cookies — required for the Site to function properly. These are set by Webflow, our hosting provider.
Analytics cookies — set by Google Analytics to help us understand how visitors use the Site.
Advertising cookies — set by Google Ads to track conversions from our advertising campaigns. You can control cookies through your browser settings. Disabling cookies may affect your experience on the Site
Form submissions are sent directly to Dr. Tsai's email and are retained in accordance with his professional record-keeping practices. Webflow may also retain form submission data on its platform. Analytics data is retained according to the default retention settings of each analytics provider (typically 14 months for Google Analytics).
We take reasonable measures to protect the information submitted through our Site. The Site uses TLS/SSL encryption (HTTPS) to secure data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights or ask questions about your information, please contact us using the information below.
If you are a Texas resident, you may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to know what personal data is being collected, the right to delete your data, and the right to opt out of the sale of your personal data. We do not sell any data, including personal data.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our Site, please contact us and we will take steps to delete it.
This Site is not a patient portal and does not provide medical advice, diagnosis, or treatment. Information submitted through the appointment request form does not constitute protected health information (PHI) under HIPAA, as no doctor-patient relationship is established through this Site. Once you become a patient of Dr. Tsai, your medical records and health information are governed by the Notice of Privacy Practices provided by Family Medicine Associates of Round Rock.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, please contact us at
Lewis Tsai, M.D. CAQSM
Family Medicine Associates of Round Rock
7200 Wyoming Springs Dr #600
Round Rock, TX 78681
Phone: 512-244-1995, Ext. 6